Legal & Ethical Policies
What is the CPP website’s accessibility policy?
CPP recognises the importance of providing a website that is accessible to all user groups, including the disabled, the visually impaired and those with motor deficiencies and cognitive disabilities.
This statement explains the accessibility features we have implemented to help you use our website. They help to improve navigation for screen readers, keyboard navigation and text-only browsers among other things.
We've designed this site with accessibility in mind. Some of the general features include:
The use of clear, simple language which is easy to understand.
The use of common web conventions.
Avoiding the use of blinking or flickering elements.
The use of validated HTML and Cascading Style Sheets (CSS)
We use a number of tools to perform automated accessibility tests, but this is just one aspect of our testing procedure. Being automated, these tools are not as reliable as expert evaluation so we also back this up with manual testing for ease of use.
Background, text and colour
Careful use of text colours, size and background colours can help people with a range of visual impairments. Here's what we've done:
We've checked the site's font and background colour to ensure there are no combinations against the different colour blindness conditions and ensured that all information is still clear.
We've designed all pages on our website so that all information that is conveyed with colour is also available without colour.
Font and text size
While we've used clear, legible font for all text and headings. In the Firefox or Chrome browser, select View, then Text Size, and then choose increase, or decrease.
This site uses cascading style sheets (CSS) for visual layout.
Providing alternatives for non-text elements gives visually impaired and screen-reader users wider access to our website.
Images, videos and other non-text elements
We've made it possible to use our site without having to view graphics or images. All non-text elements, such as images, animations, symbols, audio, video and multimedia have text equivalents. We've done this by providing descriptive alt attributes for them. Purely decorative graphics or formatting images have empty alt attributes.
Links and navigation
We have structured our website so it is simple and streamlined to use, this helps to improve the experience for all.
We've made navigation links consistent between pages throughout the site. The site is also fully accessible using only the keyboard and can be navigated with scripting disabled.
Our website does not use pop-up windows unless they are appropriate. Acceptable cases, for example, are when it is important to see the browser window you've just navigated from in the background for example in the members area in MyAccount when you are redeeming your benefits.
Forms and tables
Clearly labelled tables help readers to understand the content on a page and to fill in content into correct form fields.
Although there are a limited number of critical pages on this site which use frames, we try not to use frames as they are a barrier to accessibility. Any frames which we do use have descriptive titles to help screen readers to make sense of the content of the page.
We do occasionally use tables for layout but we ensure we follow accessibility guidelines. This means tables do not have any structural mark-up for visual purposes and they make sense when presented in a linear way.