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Identity Protection from CPP provides support, expertise and insurance cover to help you combat and recover from identity theft and identity fraud.

Card Protection is a comprehensive service for use in the event of card loss, theft and related fraud.

Card Rescue gives you and up to four members of your household 24/7 assistance to cancel your lost cards and order replacements.

To email your enquiry, send us your message using the form below and we will respond as soon as possible.

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Phone Grey

General enquiries

0344 848 4277

Lines are open Monday to Friday 8am-6pm and Saturday 9am-1pm

Post Grey

By post

Card Protection Plan Limited
Holgate Park
York
YO26 4GA

Email Grey

By email

Email us at: enquiries@cpp.co.uk

 

 

†Calls cost no more than calls to geographical numbers (01 or 02) and may be included as part of any inclusive minutes in your package.

We are operating reduced hours during this unprecedented national situation. Our revised opening hours for general enquiries are 8am - 6pm Monday to Friday and all other lines remain unchanged. You can email any enquiries to us, however replies may take a little longer than normal.

Our Customer Service Call Centre is currently unable to process requests for card amendments. If you wish to update your registered cards with CPP, you can do this securely online at www.cpp.co.uk/servicing, but rest assured your card are covered even if we don’t have the most up to date details.

Phone Grey

General enquiries

0344 848 2914

Lines are open Monday to Friday 8am-6pm

Phone Grey

Report a loss

0808 100 2255*

Abroad: +44 1904 544622**

Lines are open 24 hours a day, 7 days a week

Post Grey

By post

Card Protection Plan Limited
Holgate Park
York
YO26 4GA

Email Grey

By email:

Email us at: enquiries@cpp.co.uk

 

†Calls cost no more than calls to geographical numbers (01 or 02) and may be included as part of any inclusive minutes in your package.

*Calls are free from UK landlines and mobile phones. We will refund any communication costs you incur subject to policy terms and conditions and
supporting claim documentation. Lines are open 24 hours a day, 7 days a week.

**When calling from abroad, reverse charges.

Phone Grey

General enquiries

0800 077 8479

Lines are open Monday to Friday 8am-6pm and Saturday 9am-1pm

Phone Grey

Report a loss

0800 077 8479

Abroad: +44 1904 637 680*

Lines are open 24 hours a day, 7 days a week

Post Grey

By post:

Card Protection Plan Limited
Holgate Park
York
YO26 4GA

Email Grey

By email:

Email us at: enquiries@cpp.co.uk

Calls cost no more than calls to geographical numbers (01 or 02) and may be included as part of any inclusive minutes in your package

*When calling from abroad, reverse charges.