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Contact us


If you are already a Card Rescue member and you want to get in touch, please contact us by phone, email or post using the details below. Card Rescue can only be bought online at this time.

Lost or stolen cards

UK Landline: 0800 077 8479*

UK Mobile: 0330 123 0966

Abroad: +44 1904 637 680(you can reverse the charges so the call won't cost you a penny)

Opening hours: 24 hours a day, 7 days a week

Any questions?

UK Freephone: 0800 077 8479*

UK Landline: 01904 637 680

Opening hours:

Mon – Fri 8am – 6pm
Saturday 9am - 1pm

Email: or complete the form below.

* Required information

By email

By post

You can write to us at:

Card Rescue
Card Protection Plan Limited
Holgate Park
YO26 4GA


To make a complaint

If you want to make a complaint, please
Phone us on 0800 077 8479* (Mon to Fri 8am - 6pm, Sat 9am - 1pm)
Email us at
Or write to:
Card Rescue
Card Protection Plan Limited
Holgate Park
YO26 4GA.

We will do our best to answer your complaint within five working days. If we have not replied to your complaint by then, we will send you an acknowledgment letter to keep you informed of progress. You can also refer your complaint to the ODR Platform at

  • Award winning UK call centres for UK customers
  • Helping customers for over 30 years
  • Here to help when you need us
Find out more about CPP

Here to help

We understand that we are increasingly reliant on our payment cards, we travel more and we value our free time.

That is why we provide a range of high quality products to help make life that little bit easier.

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# Prices are inclusive of VAT. VAT number: GB 843 1909 25.

* Calls are free from UK landlines and mobile phones.
‡ When calling from abroad, reverse charges.
† Calls cost no more than calls to geographical numbers (01 or 02) and will be included as part of inclusive minutes in your package.